Contact Us
📞 Contact Us — Alphex™ Support
We’re here to help! If you have any questions about your order, shipping, sizing, or anything else, our support team is ready to assist you.
📩 Email Support
For all inquiries, contact us at:
We respond to all emails within 24–48 hours.
📦 Order & Tracking Help
If you’re contacting us about an existing order, please include:
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Your full name
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Your order number
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Any photos/videos if there is an issue with your item
This helps us resolve your request faster.
🌍 Business Address
Alphex™
United States
(Internal logistics centers vary by region)
(Note: This is not a return address. For return instructions, please contact support first.)
🕒 Customer Support Hours
We operate 24/7.
We strive to reply as quickly as possible — usually much sooner than 48 hours.
❓ Frequently Asked Questions
Before contacting us, you may find your answer in our:
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FAQ Page
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Shipping Policy
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Refund & Return Policy